
Troubleshooting the SIERRA™ plus film digitizer 71
VIDAR Film Digitizer Installation Guide
Symptom Corrective action
Film starts and stops during scanning. 1. Increase memory allocation for scanning software.
(Especially if scanning at high resolutions, memory
allocation must be sufficient to accept data stream
from digitizer.)
2. If scanning to disk, ensure sufficient space is
available on disk drive.
3. Ensure PC has enough memory available to support
scanning application. Close applications not needed
for image acquisition from digitizer.
4. If problem persists, get qualified technical help.
Digitizer stops scanning and PC
locks up.
1. Reset entire system. Remember that SCSI protocol
requires that digitizer be powered before PC.
a. Turn digitizer off.
b. Shut down PC and turn it off.
c. Turn digitizer on.
d. After digitizer LED turns solid green, turn on PC.
2. Launch scanning software on PC, then try scanning
again. If problem persists, get qualified technical
help.
Comentarios a estos manuales