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CHAPTER 7
This chapter contains information to help you diagnose and solve problems with
your MetaFrame systems:
K
Troubleshooting user accounts
K
Finding memory leaks
K
Resolving driver conflicts
K
Setting up a MetaFrame server kernel debug session
Troubleshooting User Accounts
Periodically when using an application, I get an error from the application that
the hard disk or some group of files is corrupted or missing. Why is this
happening?
Many applications create temporary files as they run. They use these files to store
information about the document you are working on or information about your
particular settings. Any application temporary files are saved in the users’ home
directories. If users’ home directories exist on a network and your network is
unstable, these errors can occur. This can also happen when a network server goes
down, cannot be reached, or if the network becomes overloaded. If you are having
these problems, work with your network administrator to locate the network
problem and stabilize the network. You can also move the home directories to the
local MetaFrame hard drive to prevent saving temporary files over the network.
Do not keep users’ temporary files on a client drive.
Make sure the paths for the TEMP and TMP environment variables do not point
to a user’s client computer hard drives. If these variables point to a client drive,
applications that store temporary files in the directories specified by the TMP or
TEMP environment variables can run very slowly and can experience other
problems. The best place for temporary files is on the MetaFrame server itself.
Troubleshootin
the S
stem
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