
134 MetaFrame Solutions Guide
ICA packets use TCP port 0x5D6 or 1494 using decimal notation. It is recognized
in Network Monitor by looking for the 5D6 in either the Source Port or
Destination Port address. A display filter can be set on the Source and Destination
port to show only 0x5D6 packets in Network Monitor.
Network Monitor is not the only place to get information about ICA traffic.
If you have connection problems, use MetaFrame Administration to monitor the
ICA connection status while a user attempts to log on.
ICA packets are encrypted. If an analysis of a trace is necessary to troubleshoot a
problem between the MetaFrame server and an ICA Client, save the capture data
to a file. Send this capture data to support personnel if the problem cannot be
resolved.
Performance Monitor
The hardware and software configuration used with a MetaFrame server has a
large effect on system performance as measured by user response time. The most
useful tool in tuning a MetaFrame server is Performance Monitor. Performance
Monitor is a graphical tool that collects and examines data concerned with system
activity. The overall performance of a MetaFrame server can be examined by
monitoring the following areas:
K
Processor(s)
K
Memory
K
Hard Disk(s)
K
Network
System throughput problems usually occur when demand for one of these
resources exceeds the supply. The available resources in this case are the
microprocessor(s), memory, hard disk(s), and networking hardware and software.
Finding out how user applications interact with each of these resources is a logical
first step when you start monitoring.
When monitoring a system, you are really monitoring the behavior of its objects.
In MetaFrame, an object is a standard mechanism for identifying and using a
system resource. Objects are created to represent individual processes, sections of
shared memory, and physical devices. Performance Monitor groups counters by
object type. A unique set of counters exists for the processor, memory, cache, hard
disk, users, processes, and other object types that produce statistical information.
Certain object types and their respective counters are present on all systems.
However, other counters, such as transport-protocol counters, appear only if the
computer is running the associated software.
Note
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