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A-6
Adaptec Ultra320 SCSI Cards User’s Guide
Common Error Messages
Here is what you should do if the following messages appear on
the screen at bootup:
“Device connected, but not ready”
The host computer received no answer when it requested data
from an installed SCSI device.
1 Run SCSISelect and set the Send Start Unit Command to Yes for
the particular SCSI device ID. See Starting SCSISelect on
page 3-3.
2 Ensure that the device is set to spin up when the power is
switched on. The spin up option is typically set by a jumper.
(See the documentation for the device.)
“Start unit request failed”
This message can appear if the option to send Start Unit Command
is set to Yes and device is not a disk drive. If this is the case, then
change the setting to No in SCSISelect for the device.
The SCSI card BIOS was unable to send a Start Unit Command to
one of the installed SCSI devices. Run SCSISelect and disable the
Send Start Unit Command for the device.
“Time-out failure during...”
An unexpected time-out occurred:
1 Verify that the SCSI bus is properly terminated.
2 Verify that all cables are properly connected.
Try disconnecting the SCSI device cables from the SCSI card and
then starting the computer. If the computer successfully restarts,
one of the SCSI devices may be defective.
U320 UG.book Page 6 Tuesday, September 23, 2003 1:47 PM
- USER’S GUIDE 1
- Copyright 2
- Trademarks 2
- Disclaimer 2
- Adaptec Customer Support 3
- SCSISelect 10
- 2003, and XP 11
- OpenServer, and Open Unix 13
- Browser Edition 14
- A Troubleshooting in Windows 14
- Contents 15
- Glossary 16
- Introduction 17
- ■ Adaptec SCSI Card 39320A 18
- Device Drivers 19
- HostRAID Features 20
- Storage Management Software 21
- Operating Systems 22
- System Requirements 23
- Understanding SCSI 24
- SCSI IDs 24
- Terminating the SCSI Bus 25
- Defining RAID 26
- Supported RAID Levels 27
- Using the Adaptec SCSI 28
- Card and SCSI Devices 28
- Using SCSI Devices 29
- Connecting the LED Connector 34
- Adaptec SCSI Card 39320A 35
- Adaptec SCSI Card 29320A 35
- Connecting SCSI Devices 36
- Adaptec SCSI Card 29320ALP 39
- Built-in Terminator on Cable 40
- Terminated Device 40
- Maximum Cable Lengths 41
- SCSI Card with SCSISelect 42
- Configuring the Adaptec 42
- Starting SCSISelect 44
- Using SCSISelect Settings 45
- Options – BBS Systems Only 46
- HostRAID Options 52
- ■ Boot Device Configuration 54
- ■ SCSI Device Configuration 54
- Using SCSI Disk Utilities 57
- Using the SCSISelect Utility 61
- =default) 63
- 39320A at slot 6, 00:0E:00 63
- Creating Arrays 65
- ■ RAID-0 66
- ■ RAID-1 66
- ■ RAID-10 66
- Creating RAID 0 Arrays 67
- Creating RAID 1 Arrays 68
- Creating RAID 10 Arrays 69
- Create Array? 70
- Are you sure? 70
- Deleting Arrays 71
- Adding a Spare Drive 71
- Rebuilding Arrays 72
- Verifying Data Integrity 73
- Bootable Array 75
- Check Point 75
- Installing the HostRAID 76
- Driver for Windows 2000 76
- 2003 is Already Installed 78
- Configuration Notes 80
- Driver for Windows NT 4.0 81
- If Windows NT 4.0 Setup Hangs 84
- Driver for Linux 86
- Installing Red Hat Linux 87
- Installing SuSE Linux 88
- For Windows 2000/2003 90
- Windows NT 100
- Already Installed 102
- Hot-Plug PCI Support 103
- Removing a Host Adapter 104
- Swapping a Host Adapter 105
- Troubleshooting 107
- Error Messages 109
- Installing the SCSI Driver 110
- NetWare 5.1 and 6.x 111
- Installed 112
- Sample Load Commands 115
- Using Removable Media 115
- Using the NetWare Tape Backup 117
- Using a CD with NetWare 118
- Optimizing Performance 118
- Open Unix 123
- Back Up the Kernel 126
- Load the Package 126
- Modify the New System File 127
- Boot the New Kernel 128
- OpenServer 129
- Using Tunable Parameters 130
- Removing the Driver 131
- /reconfigure file by typing: 140
- Command Line Options 141
- Additional Notes 142
- Installing Adaptec Storage 145
- Manager–Browser Edition 145
- Supported Browsers 146
- Autorun 147
- Logging On 152
- Troubleshooting in 154
- Troubleshooting Checklist 155
- General Troubleshooting 156
- Common Error Messages 159
- Windows Error Messages 160
- Driver Error Messages 161
- Using Windows Advanced 164
- Configuration Parameters 164
- Using Windows SCSI Parameters 165
- Creating Driver Floppy 169
- Installation Options 170
- Running Windows 171
- Running OpenServer 172
- Running Linux 173
- Running DOS/NetWare 173
- Migrating From Adaptec 175
- Ultra320 SCSI to HostRAID 175
- Migrating With Windows 2000 176
- Enabling HostRAID Support 177
- Migrating With Windows XP 179
- Migrating With Windows NT 4.0 181
- Migrating from HostRAID 184
- Disabling HostRAID Support 186
- Glossary-2 195
- Glossary-3 196
- Glossary-4 197
- Glossary-5 198
- Glossary-6 199
- Glossary-7 200
- Adaptec, Inc 206
- 691 South Milpitas Boulevard 206
- Milpitas, CA 95035 USA 206
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